Shipping policy

At Apex Athletics, we are committed to fulfilling and shipping your orders efficiently worldwide. Please review the following timelines and conditions before placing your order.

Order Processing

After your payment is confirmed, orders are typically processed within 1–5 business days before shipment. Processing may take longer during peak seasons (e.g., holidays) or if items need to be sourced from multiple locations.

Shipping Times

Delivery times depend on your location and the shipping method selected at checkout. Delivery is not instant and can vary:

  • United States & Canada: ~7–20 business days

  • Europe & Australia/New Zealand: ~10–25 business days

  • Other regions: ~15–30 business days

These timeframes are estimates and not guaranteed; carriers, customs processing, and local postal services can affect transit times.

Tracking Your Order

Once your order is shipped, you’ll receive a tracking number by email. You can use this number to monitor your package’s progress.

Shipping Costs

Shipping fees are calculated at checkout based on location and method chosen. We may also offer promotions such as free or discounted shipping on select items.

International Shipping & Customs

If you are ordering from outside our main shipping region, any customs fees, import duties, or taxes are the responsibility of the customer. These are not included in product prices or shipping fees.

Lost or Damaged Orders

If your order is marked delivered by the carrier but hasn’t arrived, or if it arrives damaged, contact us within 7 days of the delivery date. We will work with the carrier to review and assist, but decisions on refunds or reshipments will follow the carrier’s tracking evidence and dispute policies.

Important Notes

  • Delivery times are estimates only. Delays caused by carriers, customs, weather, or local postal services are not the responsibility of Apex Athletics.

  • If you provide an incorrect shipping address, delays or lost packages may occur, and we cannot be responsible for costs associated with reshipment.

  • Some countries or shipping methods may have limited tracking or longer transit times.

Contact Us

For any questions about shipping, tracking, or delivery, reach out to us at apexrizeathletics@gmail.com. Our team will respond within 24–48 hours.